Question 1

What services does ShopNirmaan offer?

Accepted Answer

We offer end-to-end Shopify services including store setup, custom theme development, Shopify Plus solutions, headless/Hydrogen development, migrations, speed and SEO optimization, CRO, subscriptions, B2B, integrations, and ongoing maintenance.

Question 2

How long has ShopNirmaan been building Shopify stores?

Accepted Answer

We've been exclusively focused on Shopify for over 5 years, working with D2C brands, startups, and enterprise Shopify Plus merchants across 24+ countries.

Question 3

Do you only work with Shopify, or other platforms too?

Accepted Answer

We specialize exclusively in Shopify and Shopify Plus. This focus lets us go deeper than generalist agencies that split attention across many platforms.

Question 4

Are you a Shopify Partner?

Accepted Answer

Yes, we are an official Shopify Partner with certified Shopify Plus developers on our team.

Question 5

How much does a Shopify project cost?

Accepted Answer

Projects typically range from $1,000 for smaller theme customizations to $50,000+ for enterprise Shopify Plus builds. We provide a fixed quote after understanding your scope during discovery.

Question 6

Do you offer fixed pricing or hourly billing?

Accepted Answer

Most projects are fixed-price based on a defined scope. Ongoing support and consulting are typically billed monthly on a retainer.

Question 7

Is there a minimum project size?

Accepted Answer

Our project minimum is generally $1,000, though this varies based on the specific service required.

Question 8

What's included in your monthly maintenance plans?

Accepted Answer

Maintenance plans include monitoring, bug fixes, app updates, minor content changes, performance checks, and a dedicated support channel — full details are on our Pricing page.

Question 9

How long does a typical Shopify project take?

Accepted Answer

A theme customization can take 1-2 weeks. A full custom store build typically takes 6-10 weeks. Enterprise Shopify Plus or headless builds can take 12+ weeks depending on scope.

Question 10

Can you work with a tight deadline?

Accepted Answer

Yes, we can accommodate rush timelines for an adjusted scope or fee — let us know your deadline during discovery and we'll advise on what's realistic.

Question 11

What does your development process look like?

Accepted Answer

We follow eight structured phases: Discovery, Research, UI Design, Development, Testing, QA, Launch, and ongoing Support — with regular check-ins throughout.

Question 12

Will I have a dedicated point of contact?

Accepted Answer

Yes, every client is assigned a dedicated project manager who coordinates the team and keeps you updated at every stage.

Question 13

Do you provide design mockups before development starts?

Accepted Answer

Yes, we always design in Figma and get your sign-off before any development begins, so there are no surprises.

Question 14

How do you handle revisions?

Accepted Answer

Each project includes a defined number of revision rounds at the design and development stages, clearly outlined in your proposal.

Question 15

Can you migrate my store from WooCommerce, Magento, or BigCommerce?

Accepted Answer

Yes, we handle full migrations from WooCommerce, Magento, BigCommerce, and other custom platforms, including product data, customers, order history, and SEO redirects.

Question 16

Will I lose my SEO rankings during migration?

Accepted Answer

No — with proper redirect mapping and technical SEO preservation, our migrations typically maintain or improve organic rankings within 30-60 days.

Question 17

How long does a migration take?

Accepted Answer

Most migrations take 3-6 weeks depending on catalog size, integrations, and whether a redesign is included.

Question 18

Do I need Shopify Plus for my business?

Accepted Answer

Shopify Plus makes sense once you need checkout customization, multiple storefronts, advanced automation, or you're processing high order volumes. We can assess this during a free consultation.

Question 19

Can you build custom checkout experiences?

Accepted Answer

Yes, we build custom checkout extensibility using Shopify Functions and UI extensions for Shopify Plus merchants.

Question 20

Do you support B2B and wholesale on Shopify Plus?

Accepted Answer

Yes, we build B2B storefronts with company accounts, custom price lists, quantity breaks, and net payment terms.

Question 21

Can you improve my store's page speed?

Accepted Answer

Yes, speed optimization is one of our core specialties. We routinely take stores from 'Poor' to 'Good' Core Web Vitals ratings.

Question 22

Do you offer a free speed or store audit?

Accepted Answer

Yes, we offer a complimentary store audit covering performance, SEO, UX, and conversion opportunities as part of our discovery call.

Question 23

Will my new store be SEO optimized?

Accepted Answer

Every build includes technical SEO best practices — clean URL structure, schema markup, optimized meta data, and Core Web Vitals performance.

Question 24

Do you offer ongoing SEO services?

Accepted Answer

Yes, we offer ongoing SEO retainers including content strategy, technical audits, and link-building recommendations.

Question 25

Can you build custom Shopify apps?

Accepted Answer

Yes, we build private, embedded, and public Shopify apps tailored to your specific operational or customer-facing needs.

Question 26

Do you work with headless Shopify (Hydrogen)?

Accepted Answer

Yes, we build headless storefronts using Shopify's Hydrogen and Remix framework for brands that need maximum performance and design flexibility.

Question 27

Can you integrate third-party apps and APIs?

Accepted Answer

Yes, we regularly integrate ERPs, CRMs, loyalty platforms, subscription apps, and custom APIs into Shopify stores.

Question 28

What happens after my store launches?

Accepted Answer

We offer flexible post-launch support plans ranging from ad-hoc bug fixes to full monthly maintenance retainers with a dedicated team.

Question 29

Do you offer emergency support if my store goes down?

Accepted Answer

Yes, clients on support retainers get priority emergency response for critical, store-down issues.

Question 30

How do I get started with ShopNirmaan?

Accepted Answer

Simply fill out our contact form or book a free discovery call. We'll learn about your goals and send a proposal within 24 hours.

Question 31

Do you sign an NDA before discussing my project?

Accepted Answer

Yes, we're happy to sign an NDA before any detailed discussion — just let us know on the contact form.

Question 32

Can you work with international clients in different time zones?

Accepted Answer

Yes, we work with clients across 24+ countries and structure communication to accommodate different time zones.

Frequently Asked Questions

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